Drafting Minutes: More Art Than Science?

I attended a worthwhile webinar on Friday about what may seems like a boring subject but that’s actually (legally) an important topic: the drafting of minutes for meetings like board of directors meetings. The speaker was Sylvia Groves, founder of Governance Studio, a firm that specializes in helping organizations like corporations handle and prepare good meeting minutes.

The truth is that most most lawyers and paralegals who often handle these tasks just learn about doing this as they go. As a result, the style and quality of minutes we see in minute-books vary considerably.

To start, I agree with the speaker that anyone who draft minutes should start by remembering why we’re doing it and what function meeting minutes have, legally, namely to provide with a prima facie evidence that such and such decisions were taken on this particular day by this particular group.

We should also remember that a ancillary goal is to provide evidence that certain decisions haver been formally taken, but also how these decisions were arrived at. We often forget that the goal of these minutes is partly to shield deciders (like directors) from eventual claims that they either did not exercise due care or that they failed in their fiduciary duty to protect those they were supposed to protect. Well prepared minutes should (ideally) protect those involves in an official capacity from such eventual claims.

To do this, Sylvia Groves, recommends minutes that are neither too long, nor too short, including avoiding minutes that limit the description of any point to the conclusion/decision to which the group arrived at. Rather, adequate minutes should provide a summary of the discussions about any given point and that allow us to know what the group considered, how, and based on what information and documents. What you want, is to make sure a trace is kept about the fact that the group was diligent about considering any issue it considered, along with the rational it applied in reaching the conclusion that culminated in any given decision.

Other pieces of advice for anyone preparing minutes include the following:

  • Remember that the main goal is to provide a record that a given decision was taken by the group, in accordance with requisite formalities – the minutes should of course reflect who attended and any vote submitted to the group, including the outcome of that vote, who may have abstained, etc.;
  • The goal is not to reflect every word that was uttered during that meeting -Avoid minutes akin to a mere transcription of what specific individuals said and how – the minutes should reflect that a group discussion was held, not generally who said what specifically;
  • Minutes should also generally avoid naming individuals, except when a specific person is reporting on something further to an assignment for the group (it’s a “team sport”, to use Sylvia Grove’s expression);
  • You should, of course, avoid minutes that fail to reflect what actually transpired during a meeting, including by claiming certain points were discussed or decided upon but that were not actually part of the meeting (yes, even if it was an oversight);
  • As with other legal documents, precision and terminology do matter – don’t use terms of art, acronyms, business lingo and buzzwords without first defining them;
  • Be consistent in your drafting (form-wise) and do use the correct names and titles of individuals (for example, don’t talk of the Comptroller if her title is actually Vice-President, Finance, etc.);
  • Ideally, do get rid of drafts and meeting notes once the minutes have been prepared, approved and signed -in case of eventual litigation, leftover documents like these could become a problem if they reflect something not reflected in the minutes .

Though 95% of board and shareholder formal decisions for small and medium-sized businesses (SMBs) are presented in written “resolutions”, several of the above-mentioned advice does apply. Definitely worthwhile points to keep in mind when drafting resolutions and minutes.

BTW: Governance Studio (which I have not relationship with) has several books on governance, including a short (free) one entitled 10 Secrets Directors Must Know About Minutes). Thank you Sylvia!

Top 10 Ways to Improve Your Handling of Email

Email now apparently takes more than 2 hours of a typical person’s job, in any given day, a figure which I figure is likely exceeded for a typical attorney. With that kind of time invested in it, you’d think we’ve collectively gotten better, over time, at handling it -not so, if you ask me.

I happened this morning on a post entitled 40 One-Sentence Email Tips which inspired me to distill my own experience (of 20 years reading/writing emails), for your benefit and my own. Here it is, in the hope it may help us be more productive:

  1. Send less emails, receive less emails;
  2. Limit your consents to receiving mass emails (like newsletters);
  3. Use your email app intelligently – don’t spend time manually saving emails into folders, etc.;
  4. Don’t generally answer emails instantly or at all times of the day or night, or risk involuntarily training recipients of your emails to expect that level of responsiveness;
  5. For any new email, start by asking yourself whether this communication channel is appropriate for this particular discussion (would a text or a call be better?);
  6. If email is the way to go, don’t C.C. any person that doesn’t really need to see that email (as you’ll be wasting their precious time with your thoughtless inclusion of their address);
  7. Give your email a Subject that does describe adequately what it’s about (dhu);
  8. Start your emails with a sentence or two that provides context and what specifically you hope to get back from this recipient (information, action, etc.);
  9. In the body of your email, be brief and concise: keep sentences and paragraphs short, and limit the length of your email to about a page -max;
  10. Be kind to recipients of your emails and use plenty of spaces and bullet points, to make scanning your message easy and quick (typically, that person will want to spend about 30 seconds reading it).

We’re collectively spending A LOT of time on electronic communications, which doesn’t mean the average person (or lawyer, for that matter) knows how to handle it adequately. Remember, your email app should work for you, not the other way around.